Verification


If an error occurred or nothing happened when you were uploading your documents, try to do the following:

  • try to verify your account using another Internet browser;
  • clear cookies and cash on your browser;
  • check the total size of the files (it should not exceed 25 Mb)
  • make sure that the name of the file does not contain punctuation marks and symbols;
  • restart your computer.

If this would not help, please send a detailed explanation of the error at support@mail.ifxtrend.com. Please specify the number of your account and attach the screenshots of the error page.

Featured articles

Unable to open position

Steps to be taken by clients of top broker InstaForex when it is impossible to open a position (an order)

Problems with depositing/withdrawing funds

What to do in case of problems with depositing/withdrawing funds

Fund your account using any of the available methods